The problem
In most shops the business lives in five places: the owner's phone, a notebook, a text thread, the invoice app and somebody's memory. None of it can become a web page, and none of it adds up to a picture of the business.
What the desk does
- One conversation, one customer record.
- Appointments and the calendar.
- Job history by customer and place.
- Lead follow-up, so nobody falls through the cracks.
- Team members, from a small crew up to ten on the Best plan.
Why it matters to the big picture
The record is the raw material. Job stories, city notes and the Data Hub all start with a clean record of what happened and where.
PlansFrom $298 a month (Good), $698 (Better) or $1,498 (Best), plus one-time setup. Prices as listed on serviceplumber.app, Oct 2026.
Example job
ServiceMain line, tree roots
TownKirkwood · 63122
WorkCabled, camera checked
TechTom
Illustrative example, not a specific customer.
- Customer recordName, address area, service, ticket and history land in the desk.
- Review requestAsked by the tech's name in the driveway, while the job is fresh.
- Job story pageNotes and photos become a draft page for that service and town.
- City and ZIP notesThe town and ZIP pages gain a real visit to point to.
- Data Hub numbersRecorded sales, average ticket and the area behind them.
- Short videoA clip from the job goes to TikTok, tagged with the city.